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Inside Sales Representative

We are looking to hire an Inside Sales Representative with strong communication and problem-solving skills and a positive can-do attitude.

Are you highly motivated, enthusiastic, and able to adapt quickly to a fast-paced work environment? Do you enjoy making genuine connections with customers and guiding them through the sales process? Are you results-driven and a quick learner, always ready to take on new challenges? 

We are looking to hire a reliable, energetic Inside Sales Representative to work full-time in our Indianapolis office. If the above description sounds like you, we want to talk to you about joining our growing DB Services team in our ongoing mission to positively impact clients through the development of custom solutions that increase workplace efficiencies. 

Responsibilities and Duties

  • Generate qualified sales opportunities from warm prospects 
  • Screen new business opportunities 
  • Initiate communications with potential prospects and existing customers via electronic channels
  • Understand service offerings and communicate services to prospective customers
  • Write proposals for company services for potential customers
  • Work directly with CEO and sales engineers to close qualified opportunities
  • Update customer information and prospect information in CRM tools, Salesforce experience a bonus
  • Create licensing quotes and manage licensing renewals for customers 
  • Build relationships with current customers through follow-up communications 
  • Collaborate with Sales Engineers to scope out development projects
  • Answer incoming calls
  • Assist with administrative tasks as needed 

Qualifications and Skills

  • Bachelor’s degree required
  • 1+ years of direct customer service experience 
  • Confidence and drive to deliver verbal communications with prospects and customers
  • Strong problem-solving and interpersonal skills
  • Must demonstrate high levels of persistence and resilience
  • Strong organizational skills
  • Exhibit signs of innovation and a positive attitude
  • Flexibility to pick up and assist with other tasks for the team
  • Ability to perform job functions with little-to-no supervision

What We Offer

  • High-energy collaborative atmosphere
  • Encouraging and supportive work environment
  • Opportunity to work with new technologies
  • Opportunity for professional development and growth
  • Training, mentoring, and opportunity to obtain professional certifications
  • Competitive salary, STD/LTD, health plan, 401K with company match, company contribution to Health Savings Account
  • Annual bonuses

About Us

DB Services is a small growing software development and consulting company based in the Indianapolis area with clients located around the world. Named FileMaker Partner of the Year for the fourth consecutive year, DB Services is also included on the Inc. 5000 list of Fastest-Growing Private Companies for 2020. We work in a variety of industries including advertising and marketing, education, wholesale, and healthcare. Our mission is to make organizations more efficient and effective through platforms such as FileMaker, Salesforce, and Web Applications. Since 2003, we’ve provided application and workflow solutions to Fortune 500 companies, small businesses, K-12, universities, and non-profit organizations alike. Our clients rely on us to design powerful solutions, deploy exceptional products, and deliver outstanding customer service. Building long-term client relationships is at the core of our business model. We are equally focused on building a cohesive and compatible team to accomplish our objectives. We are seeking to expand our ranks with talented and articulate individuals interested in creative and challenging assignments and growth potential within the company.

We believe diversity drives innovation

 We strive to create an inclusive culture where all forms of diversity are seen as a critical value for the company. Everyone is welcome. We approach our work enthusiastically, learn quickly, improve constantly, and celebrate our wins at every turn. If you’re driven to perform, you’ll fit right in. We encourage employees to bring their whole, authentic selves to work!


Complete the Online Job Application form.

  • Submit a cover letter
  • Attach your resume


If this position sounds like a good fit for you, in your cover letter tell us a bit about your software experience, aptitude, and why this position suits you.

"We were actually able to add more features than we thought would be possible within our budget. We always experienced a ‘can do’ attitude and DB Services was incredibly patient and easy to work with."
Courtney Hartman
Art Director
"The new FileMaker custom website interface is very user-friendly and easy to follow for our clients. In addition, it is much faster than the old Instant Web Publishing (IWP) interface. Thank you and all the others who have helped us out at DB Services. I am very grateful for the excellent service you provide us. Its nice to know we can call you for help if we have an issue."
Wayne Capek
President
"We needed a solution that would simplify the administration of our responsibilities under our contract with the State of Indiana. We have seen a dramatic increase across the state in the number of potential foster and adoptive parents that have begun the preparation and training process. This increase has resulted in a significant opportunity for children available for adoption. That’s a big win for everyone! And it’s all because we can refer potential parents to the proper state contacts efficiently and quickly."
Chris Morrison
Executive Director
"Thank you for all of your expertise and valuable help. I am so grateful to have found DB Services."
Linda Findlay
Owner
"Thank you for our new database system. We transitioned from a carbon copy paper based system to a digital database. The software has saved us time and money. We used to archive all our jobs in cabinets, now we can look up a job in seconds from anywhere. The software allows us to easily email estimates to our customers in pdf format. In a year there was a return on investment just from eliminating the purchasing of our carbon forms."
Todd Cartmel
Owner
"The new system allows us to create and track jobs for customers along with inventory, something we had been doing with separate word and spreadsheet files. Because it’s now so intuitive, new staff members are able to begin using the database immediately without our usual training session and ‘cheat sheets’ for getting around within the file."
Tom Andrews
President