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Eli Lilly

Pharmaceutical Company Goes International with FileMaker Pro

Eli Lilly

Eli Lilly uses FileMaker for forecasting and scheduling Clinical Trial Materials (CT Metrics). They needed a system upgrade and help consolidating their North American and European operations into one smooth system. Over the course of three phases, we worked with their IT staff to upgrade their system, re-design the workflow, and improve individual task management.

The Challenge

Faced with deadlines to upgrade and integrate FileMaker Pro with their Belgium office, results were needed quickly. When we were contacted, the development had already been started and an IT consulting firm reached out to us to complete the project.

The Solution

Working on-site with a team of developers, DB Services integrated the system across offices on two continents, upgraded their system, re-designed the workflow, and improved task management. A key feature we implemented is the ability to forecast each task based upon the forecasting model chosen and assigning the tasks to the department’s calendar.

The Results

The new system gives Lilly greater transparency between offices than ever before. This helps to improve communication, minimize system-wide inefficiencies, and ensure on-time delivery of materials.


Do you need help upgrading or consolidating your FileMaker system? Contact us today to see how we can customize a solution for your business. 

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"We were actually able to add more features than we thought would be possible within our budget. We always experienced a ‘can do’ attitude and DB Services was incredibly patient and easy to work with."
Courtney Hartman
Art Director
"The new FileMaker custom website interface is very user-friendly and easy to follow for our clients. In addition, it is much faster than the old Instant Web Publishing (IWP) interface. Thank you and all the others who have helped us out at DB Services. I am very grateful for the excellent service you provide us. Its nice to know we can call you for help if we have an issue."
Wayne Capek
President
"We needed a solution that would simplify the administration of our responsibilities under our contract with the State of Indiana. We have seen a dramatic increase across the state in the number of potential foster and adoptive parents that have begun the preparation and training process. This increase has resulted in a significant opportunity for children available for adoption. That’s a big win for everyone! And it’s all because we can refer potential parents to the proper state contacts efficiently and quickly."
Chris Morrison
Executive Director
"Thank you for all of your expertise and valuable help. I am so grateful to have found DB Services."
Linda Findlay
Owner
"Thank you for our new database system. We transitioned from a carbon copy paper based system to a digital database. The software has saved us time and money. We used to archive all our jobs in cabinets, now we can look up a job in seconds from anywhere. The software allows us to easily email estimates to our customers in pdf format. In a year there was a return on investment just from eliminating the purchasing of our carbon forms."
Todd Cartmel
Owner
"The new system allows us to create and track jobs for customers along with inventory, something we had been doing with separate word and spreadsheet files. Because it’s now so intuitive, new staff members are able to begin using the database immediately without our usual training session and ‘cheat sheets’ for getting around within the file."
Tom Andrews
President