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Mesa Garden

Mesa Garden Integrates FileMaker with WooCommerce

Mesa Garden

Mesa Garden sells cactus and succulent plants from their nursery in New Mexico, supplying tens of thousands of rare seeds to customers around the world. Starting with our free FileMaker template, FM QuickStart, we built them a custom FileMaker application to manage their customers, products and invoices, but Mesa Garden still lacked a modern website. Every order was made via email and entered by hand into their FileMaker application. By the time they were able to process an order, products may have sold out or the shipping address had changed. We worked with Mesa Garden to build an e-commerce website using WooCommerce that allows customers to place orders online in real-time and automatically syncs to their FileMaker application.

The Challenge

Processing orders manually was literally a full-time job for one of the owners and limited Mesa Garden’s ability to grow and adapt as a business. They needed a way for customers to submit automatically validated information and to order only products that were actually available.

The Solution

We built a modern e-commerce website powered by WooCommerce that allows Mesa Garden’s customers to place orders online. Those orders are then synced automatically to their FileMaker application with all the information validated so that orders can be processed in a timely manner. Because inventory is now tracked online, customers are unable to order products out of stock and Mesa Garden knows ahead of time if they are going to sell out of a product. Mesa Garden can also use their FileMaker application to add, update or remove any of their thousands of products to the website with the click of a button, and customers can update their information directly on the website.

The Results

With the new website, Mesa Garden is able to process orders more than 5 times as quickly as they could before, allowing the owners to focus on growing the business instead of wasting time on manual data entry. In fact, for the first time in 40 years, Mesa Garden is able to get real-time feedback on their pricing, allowing them more accurately understand the value of their rare seeds. The modern look and feel of the new website also opens the door to attracting new customers and, with stock management in place, customers are no longer ordering unavailable products and expecting them to arrive.


If you need help integrating WooCommerce with FileMaker or building an e-commerce website, contact DB Services and let's build a solution together. 

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"We were actually able to add more features than we thought would be possible within our budget. We always experienced a ‘can do’ attitude and DB Services was incredibly patient and easy to work with."
Courtney Hartman
Art Director
"The new FileMaker custom website interface is very user-friendly and easy to follow for our clients. In addition, it is much faster than the old Instant Web Publishing (IWP) interface. Thank you and all the others who have helped us out at DB Services. I am very grateful for the excellent service you provide us. Its nice to know we can call you for help if we have an issue."
Wayne Capek
President
"We needed a solution that would simplify the administration of our responsibilities under our contract with the State of Indiana. We have seen a dramatic increase across the state in the number of potential foster and adoptive parents that have begun the preparation and training process. This increase has resulted in a significant opportunity for children available for adoption. That’s a big win for everyone! And it’s all because we can refer potential parents to the proper state contacts efficiently and quickly."
Chris Morrison
Executive Director
"Thank you for all of your expertise and valuable help. I am so grateful to have found DB Services."
Linda Findlay
Owner
"Thank you for our new database system. We transitioned from a carbon copy paper based system to a digital database. The software has saved us time and money. We used to archive all our jobs in cabinets, now we can look up a job in seconds from anywhere. The software allows us to easily email estimates to our customers in pdf format. In a year there was a return on investment just from eliminating the purchasing of our carbon forms."
Todd Cartmel
Owner
"The new system allows us to create and track jobs for customers along with inventory, something we had been doing with separate word and spreadsheet files. Because it’s now so intuitive, new staff members are able to begin using the database immediately without our usual training session and ‘cheat sheets’ for getting around within the file."
Tom Andrews
President