FileMaker SignNow Integration

When it comes to sending important, legally binding documents, no application does it better than SignNow. With over 28 million users in more than 20 different industries using the enterprise-grade eSigning platform, it's no wonder so many businesses rely on it. This guide will show you how to begin sending customized documents as we walk you through this jam-packed tutorial. Integrating SignNow with your FileMaker solution makes sending virtual documents easy.

SignNow Setup

Before you start sending documents, you will need to create a SignNow account. For this tutorial, we will use a developer sandbox account. Once you have familiarized yourself with the integration features, you can move on to the production version. Remember, the production version is not free. There is a free trial version, but you need to pay based on the number of signatures or documents you send each month.

Once you have created an account, go to the API settings page. To navigate there, go to the bottom-left of the navigation menu and click on API. Then you will appear on the API key settings page below.

Once you are here, click the blue "Add App" button to add a new API key. This will generate the basic token we need to copy and paste into our FileMaker application. Be sure the toggle is green to ensure the API key is active. 

Next, open up your FileMaker application and enter the required information. We need the API URL, the basic token, and the login username and password. For this example, we are using the sandbox environment, so the API URL is https://api-eval.signnow.com. Once you are ready for production, you can use https://api.signnow.com.

The login username and password are from the SignNow account that you just created, and the basic token is the one you generated from the API settings page. Once all this information is filled in, you can proceed to the next step: getting the access and refresh token. Just click on the "Get Access & Refresh Token" to generate the tokens needed for all our API calls. We are now ready to create templates. 

Create Templates

Instead of storing templates in SignNow, we are adding the ability to store the templates in FileMaker. This will give you more power as a user to customize the templates and save them all in the same location.

Usually, when you want a template, you would go to SignNow, add a template, add customized smart fields like signature, date, and more, then pull the template ID from SignNow into FileMaker. This process is fine, but it doesn't give you as much control. Let's dig into why.

Hit the "New Template" Button to go to the template setup page below.

Here, you can enter basic info, such as the template name and description. The skip upload button lets you override the template upload to SignNow and manually add the smart fields that will appear on the template document. We advise against using that option unless you know the exact dimensions and location (down to the pixel) where you want certain fields to appear. 

Add all the basic info, then start going down from step 1 to step 4. In step 1, insert the document you will use as a template. Hit Insert to insert a PDF or a Word document file. 

In step 2, click the Upload to SignNow button to upload the template. Remember, you need to have already logged in to your SignNow account, because this step automatically opens the template document in your browser for you to add the smart fields. See image below.

If you have not done so, the webpage will fail to load. You can always click on the generated link to open up the webpage if you need to go back.

On the webpage that opened with the template you uploaded, add all the smart fields you need. Just a reminder that calculated field, drop-down field, and radio button group are not supported for this demo, but all the other fields will work. In this example, we have added an initials field to every page except the last, and a signature and date field to the last page. Once you have added all the fields you want the user to sign or enter data for, click the Save and Close button in Sign Now. This completes step 3 and will allow you to save all the data before you pull it into FileMaker.

Once the template is saved, we want to proceed to step 4 by clicking the Create button. If there are any errors, such as no smart fields added to the document, it will capture the error and let you know at this point. Otherwise, the smart fields are generated, and the uploaded template document is deleted.

As you can see, we pulled in an initial field that was created for every page except the last. We also created the signature and date fields on the last page. Note that pages start at 0 because that is how SignNow recognizes them. So the template we uploaded had 7 pages total. We pull in 8 fields with their exact dimensions, locations, and the pages where they are located. All this information is in FileMaker now. 

The most powerful aspect of this? You can modify them! You can manually add more fields and unique ones that are not on the list, like a stamp field, change the dimension, change the page where they would appear, or delete them. A warning, though: if you add a field on page 10 but there are only 7 pages, or if you add negative dimensions, the system will error out. But as they say, with great power comes great responsibility!

Uploading Documents and Sending

Once we have at least one template set up, we can now upload a document and send it using that particular template. Click on the next step button to go to the final upload and send document layout. To upload, select the template, insert the document to upload to SignNow, and hit upload. This will generate a link to the document uploaded to SignNow. Another warning here: if you choose the wrong document template or the wrong document to upload, you will get an error. There is no way to check that the document you uploaded matches the templates, so you have to be diligent with your uploads here!

Once the document is uploaded, it is very easy to send. Just add the recipient's email address (the user who will fill out all the information in the document). You can also use Cc recipients to allow multiple users to view the document, but they will not be able to sign anything. In this example, I am sending the document to three different email addresses.

Once you hit send, if it was successful, you will get a message that says "Successfully sent document to users". To double-check, you can go to SignNow and see that it is sent to three email accounts with one signer and two viewers.

Conclusion

Integrating SignNow with your FileMaker system can reduce the cost of sending documents while streamlining the process and enabling automation. SignNow also allows you to easily create templates on the FileMaker side, giving you full control to customize your document signatures and other fields.

See what other FileMaker integrations can do for your business. Contact us today for assistance in integrating SignNow with your FileMaker system.