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By Leah Bass  Posted on  October 18th, 2021  in  News

Surveys for Success: Team Rubicon

DB Services has chosen to support Team Rubicon this quarter with our Surveys for Success program. Team Rubicon is currently coordinating with the Department of Defense to meet the humanitarian needs of the many Afghan families who are resettling into cities across the United States. The Surveys for Success program is our way of saying thank you for your valuable feedback by paying it forward to those in need. 

Team Rubicon is made up of military veterans who are dedicated to continuing their service by assisting the most vulnerable communities worldwide before, during, and after disasters and humanitarian crises. Veterans work alongside first responders, medical professionals, and civilian volunteers, utilizing technology solutions and hard work to make the greatest impact possible. From preparation to recovery, the team leverages their skills and experience to support those hardest hit in communities across the US. For veterans, this continued service also provides them with three things they often miss after leaving the military: a purpose, gained through disaster relief; community, built by serving with others; and identity, from recognizing the impact one individual can make. 

Team Rubicon is currently supporting Afghan family resettlement in all phases of the process. They are currently supporting the management of donated goods and setting up the logistics at each donation point for collections and distribution, setting up housing units as families transition into communities, and providing translators where requested. Visit their website to donate, sign up to volunteer, or find Amazon wishlists tailored to the specific needs of each base. 

Each customer survey we receive is an additional donation towards the Team Rubicon. Your feedback for DB Services will not only help our team, but provide Team Rubicon with donations in the process! Simply fill out our surveys with your feedback, and together we can make a positive impact.  

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Leah Bass thumbnail
Leah Bass

Leah is accommodating, efficient, and committed to helping others – a winning combination for an Administrative Assistant in a fast-paced technical environment where staff and client needs converge. She continually strives for service excellence and thrives on developing strong relationships in her efforts to help others achieve their objectives.

"We were actually able to add more features than we thought would be possible within our budget. We always experienced a ‘can do’ attitude and DB Services was incredibly patient and easy to work with."
Courtney Hartman
Art Director
"The new FileMaker custom website interface is very user-friendly and easy to follow for our clients. In addition, it is much faster than the old Instant Web Publishing (IWP) interface. Thank you and all the others who have helped us out at DB Services. I am very grateful for the excellent service you provide us. Its nice to know we can call you for help if we have an issue."
Wayne Capek
"We needed a solution that would simplify the administration of our responsibilities under our contract with the State of Indiana. We have seen a dramatic increase across the state in the number of potential foster and adoptive parents that have begun the preparation and training process. This increase has resulted in a significant opportunity for children available for adoption. That’s a big win for everyone! And it’s all because we can refer potential parents to the proper state contacts efficiently and quickly."
Chris Morrison
Executive Director
"Thank you for all of your expertise and valuable help. I am so grateful to have found DB Services."
Linda Findlay
"Thank you for our new database system. We transitioned from a carbon copy paper based system to a digital database. The software has saved us time and money. We used to archive all our jobs in cabinets, now we can look up a job in seconds from anywhere. The software allows us to easily email estimates to our customers in pdf format. In a year there was a return on investment just from eliminating the purchasing of our carbon forms."
Todd Cartmel
"The new system allows us to create and track jobs for customers along with inventory, something we had been doing with separate word and spreadsheet files. Because it’s now so intuitive, new staff members are able to begin using the database immediately without our usual training session and ‘cheat sheets’ for getting around within the file."
Tom Andrews