We customize your software to work the way you do.

Indiana University Document Service Centers

Printing Made Easy in FileMaker Pro

Indiana University Document Service Centers

Their FileMaker system, designed and built by the printing staff, is central to operations: It stores mailing lists, tracks jobs, and is integrated online to receive printing jobs. They came to us in need of ongoing support and an upgrade from FileMaker Server 7 to the latest version of FileMaker Server. With our help, their FileMaker solution continues to run smoothly.

The Challenge

IU Document Service Centers manages approximately 8,000 printing jobs every year. To expedite the printing request and shipping process, they have FileMaker integrated into their website. With that kind of volume, it goes without saying their FileMaker system must work flawlessly and any problem with it must be fixed quickly.

The Solution

To ensure a fast, reliable FileMaker solution, we upgraded IU Document Service Centers from FileMaker 7 to the latest version and worked through a list of problem items accumulated over time. Working with IU’s Technical Support staff, we continue to streamline the FileMaker Pro system to evolve as their business evolves.

The Results

Their FileMaker system is running smoother than ever and anytime a need arises, they know we will solve it within one business day.

Do you need ongoing support for your FileMaker system? Contact us today to work with our FileMaker experts. 

FileMaker 18 Certified Developer
FileMaker 17 Certified Developer
FileMaker 16 Certified Developer
FileMaker 15 Certified Developer
FileMaker 14 Certified Developer
FileMaker 13 Certified Developer
FileMaker 12 Certified Developer
FileMaker 11 Certified Developer
"We were actually able to add more features than we thought would be possible within our budget. We always experienced a ‘can do’ attitude and DB Services was incredibly patient and easy to work with."
Courtney Hartman
Art Director
"The new FileMaker custom website interface is very user-friendly and easy to follow for our clients. In addition, it is much faster than the old Instant Web Publishing (IWP) interface. Thank you and all the others who have helped us out at DB Services. I am very grateful for the excellent service you provide us. Its nice to know we can call you for help if we have an issue."
Wayne Capek
"We needed a solution that would simplify the administration of our responsibilities under our contract with the State of Indiana. We have seen a dramatic increase across the state in the number of potential foster and adoptive parents that have begun the preparation and training process. This increase has resulted in a significant opportunity for children available for adoption. That’s a big win for everyone! And it’s all because we can refer potential parents to the proper state contacts efficiently and quickly."
Chris Morrison
Executive Director
"Thank you for all of your expertise and valuable help. I am so grateful to have found DB Services."
Linda Findlay
"Thank you for our new database system. We transitioned from a carbon copy paper based system to a digital database. The software has saved us time and money. We used to archive all our jobs in cabinets, now we can look up a job in seconds from anywhere. The software allows us to easily email estimates to our customers in pdf format. In a year there was a return on investment just from eliminating the purchasing of our carbon forms."
Todd Cartmel
"The new system allows us to create and track jobs for customers along with inventory, something we had been doing with separate word and spreadsheet files. Because it’s now so intuitive, new staff members are able to begin using the database immediately without our usual training session and ‘cheat sheets’ for getting around within the file."
Tom Andrews