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Turning Star, Inc.

Chemical Manufacturer Upgrades FileMaker Pro System

Turning Star, Inc.

Turning Star started using FileMaker more than 10 years ago. Over the years the business evolved, but very little within their FileMaker Pro system changed. So, we performed a complete overhaul of their file system, added the ability to track manufacturing and inventory, and re-designed the user interface. The result is a stunningly smooth, fast system that makes their everyday work lives more pleasurable and efficient.

The Challenge

Over the course of many years, Turning Star continued to grow, while their FileMaker database did not. Knowing FileMaker’s ease of use and power, President Tom Andrews wanted to integrate more of the business with their FileMaker system to improve workflow efficiencies.

The Solution

The new system was rolled out in two phases:

  1. We upgraded their system to the latest version of FileMaker using FileMaker Server. During this phase, the databases were consolidated into a single file while adding user login security to the system.
  2. The second phase provided new features to track inventory and service jobs with a new easy-to-use interface.

The Results

Turning Star’s new FileMaker Pro system integrates business processes into a single system. Now, Jobs can be entered and tracked along with Purchase Orders and Inventory.

Testimonial

“The new system allows us to create and track jobs for customers along with inventory, something we had been doing with separate word and spreadsheet files. Because it’s now so intuitive, new staff members are able to begin using the database immediately without our usual training session and ‘cheat sheets’ for getting around within the file.”

Tom Andrews, President


If you need help upgrading or customizing your FileMaker system, contact us to see what we can accomplish together!

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"We were actually able to add more features than we thought would be possible within our budget. We always experienced a ‘can do’ attitude and DB Services was incredibly patient and easy to work with."
Courtney Hartman
Art Director
"The new FileMaker custom website interface is very user-friendly and easy to follow for our clients. In addition, it is much faster than the old Instant Web Publishing (IWP) interface. Thank you and all the others who have helped us out at DB Services. I am very grateful for the excellent service you provide us. Its nice to know we can call you for help if we have an issue."
Wayne Capek
President
"We needed a solution that would simplify the administration of our responsibilities under our contract with the State of Indiana. We have seen a dramatic increase across the state in the number of potential foster and adoptive parents that have begun the preparation and training process. This increase has resulted in a significant opportunity for children available for adoption. That’s a big win for everyone! And it’s all because we can refer potential parents to the proper state contacts efficiently and quickly."
Chris Morrison
Executive Director
"Thank you for all of your expertise and valuable help. I am so grateful to have found DB Services."
Linda Findlay
Owner
"Thank you for our new database system. We transitioned from a carbon copy paper based system to a digital database. The software has saved us time and money. We used to archive all our jobs in cabinets, now we can look up a job in seconds from anywhere. The software allows us to easily email estimates to our customers in pdf format. In a year there was a return on investment just from eliminating the purchasing of our carbon forms."
Todd Cartmel
Owner
"The new system allows us to create and track jobs for customers along with inventory, something we had been doing with separate word and spreadsheet files. Because it’s now so intuitive, new staff members are able to begin using the database immediately without our usual training session and ‘cheat sheets’ for getting around within the file."
Tom Andrews
President