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New Horizons

Treatment Center Gets Connected with FileMaker Pro

New Horizons

New Horizons came to us initially only needing an upgrade from the unsupported FileMaker 6 to the latest version of FileMaker. As the iterative project unfolded, we performed a file consolidation, added user login security, connected their offices over a WAN, smoothed out the wrinkles in their workflow, and re-designed the user interface. The end result is a system that performs better than ever.

The Challenge

Using an unsupported version of FileMaker Pro, their IT consultant looked to partner with a FileMaker expert to upgrade the system and network their different office locations to a single database. They wanted this done to reduce the time it took to perform typical daily tasks.

The Solution

DB Services connected the offices securely over a WAN and rolled out a new system that purged legacy items, enhanced existing features such as reports, and provided a stunningly easy-to-use interface.

The Results

The new interface has reduced the time it takes to do typical tasks, the security layers lend peace of mind that records are properly safeguarded, and the new reports make important data easier to find. All of these features hum along on the latest version of FileMaker, a big improvement over their original FileMaker 6 system.

If you need help upgrading or customizing your FileMaker system, contact us to see what we can accomplish together!

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"We were actually able to add more features than we thought would be possible within our budget. We always experienced a ‘can do’ attitude and DB Services was incredibly patient and easy to work with."
Courtney Hartman
Art Director
"The new FileMaker custom website interface is very user-friendly and easy to follow for our clients. In addition, it is much faster than the old Instant Web Publishing (IWP) interface. Thank you and all the others who have helped us out at DB Services. I am very grateful for the excellent service you provide us. Its nice to know we can call you for help if we have an issue."
Wayne Capek
"We needed a solution that would simplify the administration of our responsibilities under our contract with the State of Indiana. We have seen a dramatic increase across the state in the number of potential foster and adoptive parents that have begun the preparation and training process. This increase has resulted in a significant opportunity for children available for adoption. That’s a big win for everyone! And it’s all because we can refer potential parents to the proper state contacts efficiently and quickly."
Chris Morrison
Executive Director
"Thank you for all of your expertise and valuable help. I am so grateful to have found DB Services."
Linda Findlay
"Thank you for our new database system. We transitioned from a carbon copy paper based system to a digital database. The software has saved us time and money. We used to archive all our jobs in cabinets, now we can look up a job in seconds from anywhere. The software allows us to easily email estimates to our customers in pdf format. In a year there was a return on investment just from eliminating the purchasing of our carbon forms."
Todd Cartmel
"The new system allows us to create and track jobs for customers along with inventory, something we had been doing with separate word and spreadsheet files. Because it’s now so intuitive, new staff members are able to begin using the database immediately without our usual training session and ‘cheat sheets’ for getting around within the file."
Tom Andrews